Support

Your account

Flashwell is free, and you sign in the first time you open it. Forgot your password? On the sign-in window choose I already have one, type your e-mail, then Forgot your password? and follow the link in the e-mail.

Sync between your Macs

Sign in with the same account on each Mac and your decks, cards, pictures, sounds and progress follow you. Settings, then Account, shows when it last synced. A large library's pictures take a little while to arrive the first time.

Bringing Anki decks

In Anki, choose File, then Export, and save a .apkg. Drop it on Flashwell's bar or on ＋ Add. Pictures, sound, maths, read-aloud and video come with it.

Deleting your account

Settings, then Account, then Delete account. See Privacy for what that removes.